Shipping Policy

 

Thank you for shopping with Priviglaze. We take pride in providing high-quality smart glass solutions and strive to ensure customer satisfaction. Please read our shipping policy carefully before making a purchase.


Delivery Service Arrangement

Priviglaze Smart Glass Panels are made in the UK. Priviglaze uPVC Double Glazed Smart Glass Window, Switchable Smart Glass Panel, Office Glass Partition, and Smart Glass Partition are made to order which requires four to five weeks in lead times after the order is confirmed. 

The lead time for the Retrofit Privacy Smart Film, Priviglaze Power Control System is approximately three weeks after your order is placed and processed. 

A4 Smart Film Sample and A5 Smart Glass Sample will take 3 working days to be dispatched.

 

Shipping Fees

Glass Product Delivery Charges – Switchable Smart Glass Panel, Office Glass Partition, Smart Glass Partition, and Priviglaze uPVC Double Glazed Smart Glass Window .

  • Within London & M25 – A minimum delivery charge of £150 applies to windows.
  • Outside London & M25 – A minimum delivery charge of £250 applies to windows.

 

Retrofit Privacy Smart Film

  • Within London & M25 – £50
  • Outside London & M25 – £100

 

Accessories Delivery Charges – Priviglaze Power Control System 

  • Within London & M25 – Delivery charge of £5
  • Outside London & M25 – Delivery charge of £10

 

Smart Film Sample – Delivery fee included

 

Self-Collection – No shipping charge

 

Bulk Order Delivery Discount

Orders of 10 or more for the following products are eligible for a delivery discount:

  • Priviglaze uPVC Double Glazed Smart Glass Window
  • Switchable Smart Glass Panel
  • Office Glass Partition
  • Smart Glass Partition

For special shipment arrangements and delivery discount inquiries, please contact us.

 

Important Notice

Delivery times are estimated and may be subject to unforeseen delays. We will notify customers of any significant changes to their expected delivery schedule.

For any further inquiries, feel free to reach out to our support team.

 

Contact Us

For any refund or exchange inquiries, please contact us at:

 

By placing an order with Priviglaze you acknowledge and agree to this refund and exchange policy. We appreciate your business and are committed to providing high-quality products and support.